Legal Documents

Bond25 Privacy Policy — Our Commitment to Protecting Your Data

Your trust in Bond25 is our greatest asset. This privacy policy clearly explains how your personal data is collected, how it is used, and how it is kept secure.

Last Updated: January 1, 2026
Our Commitment

How bond25 Protects Your Privacy

We believe data protection is not just a legal obligation — it is our responsibility.

End-to-End Encryption

All your personal data and financial transactions are protected with SSL/TLS encryption, preventing any interception in transit.

We Don't Sell Your Data

Bond25 never sells your personal information to third parties. Your data is used solely to improve the quality of service we provide to you.

You're in Control

You can request to view, correct, or delete your data at any time. You have full control over your personal information.

Secure Data Storage

Your data is stored on internationally certified secure servers, with regular security audits and backups in place.

Regular Security Reviews

Bond25's security team monitors systems around the clock and takes immediate action upon detecting any threat.

Opt Out of Marketing

If you no longer wish to receive promotional emails or messages, you can opt out at any time. We respect your preferences.

Important: By using the Bond25 website or app, you agree to this Privacy Policy. Please read it carefully. If you have any questions, feel free to contact our support team.
1

Scope & Applicability

Bond25 is a trusted online gaming platform built with Bangladeshi players in mind. We know you come to us not just for entertainment — you also trust us with your personal information. This Privacy Policy was created out of respect for that trust.

This Privacy Policy ("Policy") applies to the Bond25 website (bond25.app), mobile app, and all related services. It explains what information Bond25 collects, why it's collected, how it's used, and how it's kept secure — along with a detailed overview of your rights over your own data.

By using the bond25 platform, you agree to this privacy policy. If you do not agree, please refrain from using our services and contact the support team to close your account.

This policy applies solely to Bond25's own services. If you access third-party games or services through our platform, those third parties' own privacy policies will apply.

2

What Information Bond25 Collects

Bond25 only collects information that is strictly necessary. We do not ask for anything beyond that. The following outlines the types of data we collect:

Data Type Example Reason for Collection
Identity Information Name, date of birth, nationality Account Creation & KYC Verification
Contact Information Email, phone number, address Account Security & Communication
Financial Information Payment methods, transaction history Deposit & Withdrawal Processing
Technical Information IP address, device information, browser Security & Fraud Prevention
Usage Information Gaming history, login times, preferences Service Improvement & Personalization
Identity Verification Documents NID, passport, proof of address Age & Identity Verification (KYC)

Bond25 never directly stores your full payment card number or bank account password. All financial information is processed through secure payment gateways.

3

How Your Information Is Used

Bond25 uses your information only for specific, legitimate purposes, as detailed below:

  • Account Management: Your information is used to create, verify, and secure your account.
  • Service Delivery: To deliver your gaming experience, process deposits and withdrawals, and provide customer support.
  • Security & Fraud Prevention: To detect suspicious activity and keep your account secure.
  • Legal Obligations: To meet tax obligations, regulatory requirements, and legal compliance.
  • Service Improvement: To analyze your usage patterns and improve the platform experience.
  • Contact: For important updates, security alerts, and customer support.
  • Promotional Purposes: With your consent, to inform you about offers and bonuses (you can opt out at any time).
To be clear: bond25 never uses your information against you. Our goal is to make your gaming experience better and safer.
4

Data Sharing & Third Parties

Bond25 never sells your personal information. However, in certain circumstances, necessary data may be shared with specific parties:

  • Payment Processors: Relevant information is shared with bKash, Nagad, Rocket, and banks as needed to process deposits and withdrawals.
  • KYC Verification Providers: Trusted third-party services are used for identity verification.
  • Game Providers: Third-party game providers may receive limited data necessary to operate their games.
  • Law Enforcement Agencies: Where required by law or court order, information may be shared with the relevant authorities.
  • Auditing Bodies: For regulatory audits to ensure fairness and transparency.

Bond25 maintains data protection agreements with all third parties it works with, holding them to the same standards of data security.

5

Cookies & Tracking Technologies

Bond25 uses cookies and similar technologies on its website and app. Cookies are small files stored in your browser that help enhance your experience.

Types of cookies Bond25 uses:

  • Essential Cookies: Required for login sessions, security, and core platform functionality. These cannot be disabled.
  • Functional Cookies: To remember your preferred language, theme, and settings.
  • Analytics Cookies: To understand how the website is used, helping us improve our services.
  • Marketing Cookies: To show you relevant offers based on your preferences (subject to your consent).

You can control or delete cookies through your browser settings at any time. However, disabling essential cookies may affect certain platform features.

6

Data Retention Period

Bond25 does not retain your data longer than necessary. However, certain information is kept for a defined period for legal and business reasons:

  • Account Information: For the full duration your account is active, and for up to 5 years after closure.
  • Financial Transaction Records: Up to 7 years as required by legal obligations.
  • KYC Documents: Up to 5 years after verification.
  • Gaming History: Up to 3 years for responsible gaming and dispute resolution.
  • Communication History: Up to 2 years for customer service improvement.
Please Note: Even if you request account deletion, certain information may need to be retained for a specified period due to legal obligations. Once that period expires, the data will be securely deleted.
7

Your Rights Over Your Data

Bond25 believes you should have full control over your own data. That's why we provide you with the following rights:

Right to Access

You can request to know what information Bond25 holds about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You can request deletion of your data within the limits permitted by law.

Right to Restrict Processing

You can request that we stop using your data for specific purposes.

Data Portability

You may request a download of your data in a commonly used format.

Right to Opt Out

You have the right to opt out of marketing communications at any time.

To exercise any of these rights support@bond25.appto send us an email. We will respond to your request within 30 days.

8

Security Measures

Bond25 uses industry-leading technology to protect your data. Our security framework is multi-layered and continuously improved.

  • SSL/TLS Encryption: All data exchanged between your browser and our servers is encrypted.
  • Two-Factor Authentication (2FA): An additional layer of security when logging into your account.
  • Firewall & DDoS Protection: To protect servers and data from external threats.
  • Regular Security Audits: Regular system testing carried out by independent third-party experts.
  • Access Control: Only authorized personnel have access to data on a need-to-know basis.
  • Data Backup: Regular backups are maintained to prevent any loss of data.

No platform is 100% secure, but Bond25 always takes every precaution available. In the event of a security breach, we will notify affected members as quickly as legally required.

9

Child Protection Policy

Bond25 strictly prohibits the use of its platform by anyone under the age of 18. We do not knowingly collect or store data from minors.

Age verification is carried out at registration and confirmed through the KYC process. If an underage account is identified, it will be closed immediately and all associated data deleted.

If you believe a minor is using our platform, please support@bond25.appto notify us.

10

Privacy Policy Updates

Bond25 may update this Privacy Policy from time to time. Changes may occur due to legal requirements, the introduction of new services, or security improvements.

For significant changes, we will notify you through one of the following:

  • A notification will be sent to your registered email.
  • A notification will be displayed when you log in to the platform.
  • The "Last Updated" date at the top of this page will reflect any changes.

Continued use of the platform after an updated policy has been published will be considered acceptance of the new terms. We recommend checking this page regularly.

11

Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please reach out to our data protection team:

  • Email: support@bond25.app
  • Live Chat: Chat with us directly from within the platform.
  • Support Hours: 7 days a week, 24 hours a day.

We typically respond to privacy-related requests within 7 business days. Complex cases may take up to 30 days.

Bond25 will never ask for your password, full card number, or OTP via email or phone. If you receive any such message, it is fraudulent — please report it to us immediately.

Start Playing Safely at Bond25

Your data is secure, your play is safe. Join the platform trusted by millions of Bangladeshi players today.

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